Refund policy

REFUND POLICY

At OSS, each piece is crafted with intention and produced in limited quantities. For this reason, all sales are final.

We do not offer refunds under any circumstances.

Please note:
- We do not issue monetary refunds once an order has been placed.
- We do not accept returns for change of mind.
- We do not cancel or modify orders after purchase.

If your item arrives damaged or there is a verified manufacturing issue, we will review the case and may offer a repair, replacement, or store credit at our discretion.

We strongly encourage you to review all product details, sizing information, and care instructions before completing your purchase.

By placing an order with OSS, you acknowledge and accept this policy in full.